Question 1

What type of carpets do you stock at Owens & Sons?

Accepted Answer

At Owens & Sons, we offer a wide range of high-quality carpets to suit various preferences and needs. Our carpet selection includes wool carpets, synthetic carpets, Berber carpets, plush carpets, and polypropylene carpets. Our knowledgeable team is always ready to assist you in finding the perfect carpet that matches your style, budget, and specific requirements.

Question 2

How do I choose the right carpet for my space?

Accepted Answer

Choosing the right carpet involves considering various factors such as the room's purpose, foot traffic, desired style, and personal preferences. For high-traffic areas like hallways or living rooms, durable and stain-resistant carpets are recommended. In bedrooms, you might prioritize comfort and softness. It's also important to select the appropriate carpet fiber, pile type, and thickness based on your needs.

Question 3

What factors should I consider when selecting a carpet colour?

Accepted Answer

When selecting a carpet colour, consider the overall aesthetic of the room, existing decor, lighting conditions, and personal preferences. Lighter carpet colors can create a sense of openness and make smaller spaces appear larger, while darker colors can add warmth and hide stains more effectively. It's helpful to obtain carpet samples and observe them in your space under different lighting conditions to ensure the color complements your room's ambiance.

Question 4

How long does it take to fit new carpet?

Accepted Answer

The time it takes to fit a new carpet can vary depending on various factors. For a single room with minimal furniture and a straightforward installation, it can take as little as an hour. However, for larger projects such as fitting carpets throughout an entire house, the timeframe can extend up to two days or more. The duration is influenced by factors such as old flooring being removed, the amount of furniture that needs to be moved or temporarily relocated, the complexity of the job, and the size of the area to be covered. After completing the fitting process, we make sure to tidy up the area, removing any waste carpet and vacuuming the carpets to leave your space clean and ready to enjoy.

Question 5

Do you remove the old carpet?

Accepted Answer

Yes, at Owens & Sons, we offer the service of removing the old carpet for our customers. Our professional carpet fitting team can efficiently remove the existing carpet from your space. However, please note that there is a charge associated with this service. Once we remove the old carpet, you can rest assured that we dispose of it correctly, following proper disposal practices, including environmentally friendly methods such as recycling whenever possible.

Question 6

Do you cover all of Sussex?

Accepted Answer

At Owens & Sons, we strive to provide our services to customers across Sussex. While we primarily focus on serving customers within a 10-mile radius of Mid Sussex, such as Burgess Hill and Haywards Heath, we understand that each customer's needs may vary. We aim to keep costs down for our customers by concentrating our service area. However, we are more than happy to assist customers outside of this radius whenever possible. If you are located outside of our usual service area, please don't hesitate to reach out to us, and we will gladly discuss the possibilities of serving you.

Question 7

What type of underlay is the best?

Accepted Answer

At Owens & Sons, we believe in providing the best foundation for your carpets. We recommend using recyclable underlays ranging from 8-11mm thickness. For areas such as stairs, we recommend using a thinner and more dense underlay in the 8-9mm range to provide better stability and support. Thicker underlays are ideal for bedrooms as they offer extra comfort and insulation. It's important to note that using excessively thick underlay, particularly over 11mm, can lead to long-term issues such as indentations or impressions on the carpet. Our experienced team will assess your specific requirements and guide you in selecting the most suitable underlay thickness to maintain the longevity and appearance of your carpet.

Carpet & Vinyl Home Select flooring Shop and Fitting - Sussex

CARPETS

from the ever popular grey carpet to luxury bedroom carpets and hard-wearing stair carpets, discover more of what we have to offer at Owens & Sons.

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